We deliver the Empty box to you, (or you Pick up at store or at agent).
When You have fill up your box and ready to send it, You contact Your AGENT to pick up the box, or Us.
DO NOT overfill your box.
Out of shape boxes will be loaded LAST into container IF space for them...
We collecting boxes and bring to our storage,
When there is enough boxes to ship we order a container that we load the boxes into.
The freight company bring the container to the port and load onto the ship.
It takes a few weeks for ship to reach The Philippines (Manila port)
Ship get unloaded and customs have to clear the container before Manilla forwarder can bring the container to there warehouse.
They unload and sort the boxes for different parts of The Philippines.
Boxes to Manila and surrounding areas will be delivered asap.
Boxes to Cebu / Mindanao and so on will be transported and loaded onto ships.
As balikbayan boxes is a cheap way to send items, it will be transported by land and sea,,,Not by air.
NO ONE can tell WHEN your box will arrive at finale destination as ship may take 1 or 2 day longer than usual or sometimes
1 or 2 days Earlier.
Next hold up is the CUSTOMS.... They work as fast they want....
The weather play a roll into the deliver time also...
Another problem can be the Address...if not written clearly and or PHONE number is wrong or missing it takes time for the forwarder / agent to sort it out.
We have been lucky this year with pretty fast delivers of boxes...
Had boxes to Valencia City In Mindanao who was delivered within 5 weeks from departing Townsville port.
Often only been less than 4 weeks for boxes to reach Manila customers.
A little time frame to have back in your mind...
Estimate 3 to 5 weeks metro Manila,
5 to 7 weeks for LUZON
and 7 to 9 weeks for VISMIN.
That's from when Ship DEPART port of Townsville NOT when we collect your box!
We do tell customers ESTIMATE time for next container to depart...
It have happens that ship depart earlier than planed, so if container not ready we have to wait for next shipment,
If you travel to the Philippines and want your box there wen you visit family / friends...Make sure you send the box EARLY...do not wait to last minute !!!!
We do our best to please as many we can, sadly we cant please everyone.
If you have any Questions We will do our best to answer you.